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News and Events

ANNUAL CALENDAR 2017 - 2018 (2017-05-15 09:00:00)
Two days programme on FIRST AID - 15.05.2018 & 16.05.2018 (2018-05-15 09:00:00)
First Aid -15.05.2018 & 16.05.2018 (2018-06-15 09:00:00)
Two Days programme on Secrets of Successful Supervisors (Supervisory Skills Development) - 20 & 21.06.2018 (2018-06-20 09:30:00)
ISO 9001: 2015 Internal Quality Auditing Process - 23.06.2018, Saturday (2018-06-23 09:30:00)
Telephone Handling & Office Etiquette - 25.06.2018, Monday (2018-06-25 09:30:00)
Customer Satisfaction & Orientation on 27.06.2018, Wednesday (2018-06-27 09:30:00)
Maintenance of Electrical Equipments with special focus on Harmonics Mitigation - Solutions and to avoid penalty from TNEB (2018-06-28 09:30:00)
Knowledge of Contract Labour Handling, Outsourcing - Probelm Solving & Related Case Law - 09.06.2018, Saturday (2018-06-28 09:30:00)

News & Events

Telephone Handling & Office Etiquette - 25.06.2018, Monday
Telephone Technique Receiving a Call. Greeting the Caller. Listening attentively. Soft Spoken Voice. Nothing down the information. Directing the call to the concerned person. Complaints handling over Telephone. Body Language during conversation. Voice modulations according t the needs of the receiver. Closing the conversation. Office Etiquette What is Office Etiquette? Why it necessary in a Modern Office ? Important Points. How Office Etiquette helps smooth functioning in an office. Major benefits from following Office Etiquette. An ideal set of rules to follow for success in an office. Interaction, Discussion. Framing Office Etiquettes
2018-06-25 09:30:00