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News and Events

ANNUAL CALENDAR 2017 - 2018 (2017-05-15 09:00:00)
Two days programme on FIRST AID - 15.05.2018 & 16.05.2018 (2018-05-15 09:00:00)
Effective Office Management - 07.08.2018, Tuesday (2018-08-07 09:30:00)
First Aid - 08.08.2018 & 09.08.2018 (2018-08-08 09:00:00)
Decision Making Skills - 11.08.2018, Saturday (2018-08-11 09:30:00)
Measurement System Analysis - 18.08.2018, Saturday at Kumaraguru College of Technology (2018-08-18 09:30:00)
5s House Keeping Techniques - 18.08.2018, Saturday (2018-08-18 09:30:00)
8D Problem Solving Methodology - 21.08.2018, Tuesday (2018-08-21 09:30:00)
People Management for Managers / Leaders - 23.08.2018, Thursday (2018-08-23 09:30:00)
War on Waste - 24.08.2018, Friday (2018-08-24 09:30:00)
Recent Legislations on Labour Laws (Bonus Act) (2018-08-25 09:30:00)
Marketing Management - 28.08.2018, Tuesday (2018-08-28 09:30:00)

News & Events

Telephone Handling & Office Etiquette - 25.06.2018, Monday
Telephone Technique Receiving a Call. Greeting the Caller. Listening attentively. Soft Spoken Voice. Nothing down the information. Directing the call to the concerned person. Complaints handling over Telephone. Body Language during conversation. Voice modulations according t the needs of the receiver. Closing the conversation. Office Etiquette What is Office Etiquette? Why it necessary in a Modern Office ? Important Points. How Office Etiquette helps smooth functioning in an office. Major benefits from following Office Etiquette. An ideal set of rules to follow for success in an office. Interaction, Discussion. Framing Office Etiquettes
2018-06-25 09:30:00