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News and Events

ANNUAL CALENDAR 2017 - 2018 (2017-05-15 09:00:00)
Decision Making Skills - 11.08.2018, Saturday (2018-08-11 09:30:00)
Decision Making & Problem Solving Techniques - 09.10.2018, Tuesday (2018-10-09 09:30:00)
Training for Trainers - 13.10.2018, Saturday (2018-10-13 09:30:00)
Advance Excel at Kumaraguru College of Technology - 13.10.2018, Saturdat (2018-10-13 09:30:00)
War on Waste - 16.10.2018, Tuesday (2018-10-16 09:30:00)
Poka Yoke - Mistake Proofing - 22.10.2018, Monday (2018-10-22 02:00:00)
Knowledge of Contract Labour Handling - 23..10.2018, Tuesday (2018-10-23 09:30:00)
World Class Manufacturing Techniques - 24.10.2018, Wednesday (2018-10-24 09:30:00)
5s House Keeping Techniques - 25.10.2018, Thursday (2018-10-25 09:30:00)
Calibration of Measuring Instruments - 27.10.2018, Saturday (2018-10-27 09:30:00)

News & Events

Telephone Handling & Office Etiquette - 25.06.2018, Monday
Telephone Technique Receiving a Call. Greeting the Caller. Listening attentively. Soft Spoken Voice. Nothing down the information. Directing the call to the concerned person. Complaints handling over Telephone. Body Language during conversation. Voice modulations according t the needs of the receiver. Closing the conversation. Office Etiquette What is Office Etiquette? Why it necessary in a Modern Office ? Important Points. How Office Etiquette helps smooth functioning in an office. Major benefits from following Office Etiquette. An ideal set of rules to follow for success in an office. Interaction, Discussion. Framing Office Etiquettes
2018-06-25 09:30:00